At Go Vacation, we understand that plans can change, and we aim to provide flexibility and transparency when it comes to cancellations and refunds. Please read our Cancellation & Refund Policy carefully before booking your trip.
Cancellation:
Cancellation requests must be submitted in writing via email or through our website’s contact form.
The cancellation policy may vary depending on the type of booking, travel dates, and third-party suppliers involved.
Please refer to the specific cancellation terms provided at the time of booking or contact us for more information.
Refunds:
Refunds for cancellations are subject to the terms and conditions of your booking and the policies of third-party suppliers, such as airlines, hotels, and tour operators.
Refund amounts may vary based on factors such as the timing of the cancellation, the supplier’s refund policy, and any applicable fees or penalties.
Refunds will be processed using the original payment method within a reasonable timeframe after the cancellation is confirmed.
Non-Refundable Bookings:
Some bookings may be non-refundable or subject to a cancellation fee imposed by third-party suppliers.
Non-refundable bookings will be clearly indicated at the time of booking, and customers will be informed of any applicable cancellation fees.
Force Majeure:
In the event of unforeseen circumstances beyond our control, such as natural disasters, government regulations, or global pandemics, Go Vacation reserves the right to modify or cancel bookings without penalty.
In such cases, we will make every effort to provide alternative arrangements or issue refunds where applicable.
Travel Insurance:
We strongly recommend purchasing travel insurance to protect against unexpected cancellations, delays, or emergencies.
Travel insurance coverage may vary, so please review the policy terms and coverage options carefully.
Contact Us:
If you have any questions or concerns about our Cancellation & Refund Policy, please don’t hesitate to contact us. Our customer service team is here to assist you.
By booking with Go Vacation, you agree to abide by our Cancellation & Refund Policy. We strive to provide fair and reasonable terms while prioritizing the satisfaction and well-being of our customers.
Effective Date: 01st January, 2024